Welcome to Feedbackworx

Assess and Improve Your Organization's CX Maturity

For Individuals

Unlock your potential with our personalized CX competency framework.

Services

Organzational CX Maturity Assessment

Take a deep dive into your organization’s customer experience maturity. Our evaluation framework provides insights into your strengths and areas for improvement, helping you to build a customer-centric culture.

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Organization Assessment
Personal Skills Assessment

CX Competency Assessment

Unlock your potential with our personalized CX competency framework. Evaluate your skills, identify areas for improvement, and track your progress over time.

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How It Works

Select Your Module

Choose between Personal CX Competencies and Organization’s CX Competencies.

Complete Assessments

Engage with our assessment tools to evaluate your skills or organizational maturity.

Receive Feedback

Get detailed reports and recommendations.

Implement Strategies

Use the insights and strategies provided to improve your customer experience delivery.